Last updated: 6/16/2025 By booking a service with Chroma Detailing ("we," "our," or "us"), you agree to the following Terms and Conditions: 1. Services We provide mobile car detailing services at the location provided by the customer. Services are subject to availability and may be rescheduled due to weather or other unforeseen circumstances. 2. Customer Responsibilities Customers must provide: Accurate vehicle information. Safe and legal access to the vehicle. Access to water and power if required (unless specified as not needed). Failure to do so may result in cancellation or additional charges. 3. Appointments & Cancellations Appointments must be canceled or rescheduled at least 24 hours in advance. Failure to do so may result in a cancellation fee of 20% of the total. 4. Payments Payment is due upon completion of the service unless otherwise agreed. We accept Cash, Credit, Debit, Apple Pay. 5. Satisfaction Guarantee If you're not satisfied with your service, please contact us within 24 hours. We will make reasonable efforts to address any concerns. 6. Liability We are not responsible for: Pre-existing damage. Items left in the vehicle. Mechanical issues unrelated to detailing. 7. Communication By providing your phone number, you consent to receive text messages and phone calls from us regarding your service, scheduling, and occasional promotions. Standard messaging rates may apply. You may opt-out at any time by replying “STOP.” ✅ PRIVACY POLICY Last updated: 6/16/2025 Chroma Detailing respects your privacy and is committed to protecting your personal information. 1. Information We Collect We collect personal information you voluntarily provide, including: Name Phone number Email address (if provided) Address (for service location) Vehicle details 2. How We Use Your Information We use your information to: Schedule and confirm appointments Provide service updates Send promotional offers (optional) Respond to inquiries or concerns 3. Sharing of Information We do not sell, rent, or share your personal information with third parties, except as required by law or for service-related purposes (e.g., SMS providers). 4. Your Choices You may opt out of promotional messages at any time by replying “STOP” or contacting us directly. 5. Data Security We implement reasonable security measures to protect your information. However, no system is 100% secure. 6. Changes to This Policy We may update this Privacy Policy. Continued use of our services after updates means you accept the changes. 7. Contact Us If you have any questions, contact us at: Chroma Detailing Phone: 8482766730 Email: [email protected] Website: chromadetailingnj.com